helpdesk@sooswift.co.za        Tel: 073 - 000 - 2800

FAQ’s

QUESTIONS

Explore and Unlock Answers To Your Queries Here

At Sooswift Computers, we know that when it comes to technology, you may have questions. Below, we’ve answered some of the most common queries about our computer repairs, IT support, and services. If you don’t find what you’re looking for, feel free to contact us. We’re always happy to help!

We provide a full range of IT services, including computer and laptop repairs, Apple Mac repairs, PC upgrades, IT support, network setup, cloud solutions, data recovery, and more for businesses and individuals in Cape Town.

Yes! We specialize in Apple Mac repairs, including MacBook screen replacements, battery issues, software troubleshooting, and system upgrades.

Repair times vary depending on the issue. Minor repairs can often be completed within 6 to 24 hours. We’ll always give you an estimated turnaround time after diagnosing your device.

Yes, we offer professional data recovery services for laptops, desktops, external drives, and mobile devices. We’ll do our best to retrieve your valuable files safely.

Absolutely. For businesses and home users in Cape Town, we offer reliable on-site IT support services, including network troubleshooting, system setup, and maintenance.

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Yes. We offer a warranty on most repairs and parts installed. The warranty period depends on the type of repair or part. Please ask our team for full details at the time of service.

Yes, we provide upgrade services such as SSD installations, RAM upgrades, software updates, and performance tuning to help extend the life of your devices.

Prices vary depending on the nature of the problem and the parts needed. We always provide a transparent quote after diagnosing your device, with no hidden fees.

Booking with Sooswift Computers is easy! Simply call us, send us a message through our website, or visit our shop in Cape Town. We’ll schedule your service at your convenience.

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